Archive for February, 2012

Amazing Quotes from Clients

No doubt you’ve collected memorable quotes from your job or business. Here are some of the amazing things people have said to me since I started my business in 1992. And, yes, all of the quotes are true.

“Paying these royalties is a real hassle.”

> Comment: You can’t judge a book publisher by the cover.

“I know that you’re a much better speaker, and that your content is better, your materials are better, and even your fee is lower, but I decided to use a seminar company from out of state because my boss will approve it without asking any questions.”

> Comment: That explains why sometimes you find yourself in a really terrible seminar.

“I save all the invoices in a drawer and every four months or so I go through the stack and approve them.”

> Comment: I bet she would go ballistic if her paycheck were ten minutes late.

“Okay, in your case we’ll make an exception and pay you on time.”

> Comment: Here’s another person who fails to understand how business works.

“Instead of hiring a speaker we decided to spend our money on an ice sculpture.”

> Comment: I suppose it’s more important to watch ice melt than learn something.

“I want you to send me a proposal with complete descriptions of all of your workshops, a resume, your client list for the past five years, a dozen testimonial letters, and a fee schedule. I’ve got 21 proposals so far and I want to collect 25.”

> Comment: If I were this man’s boss, I’d fire him for being a public nuisance. (And I did not submit a proposal.)

“If she had wanted to act on your proposal, she would have returned your calls. Duh!”

> Comment: Every vendor is also a customer, and in this case I responded to their rudeness by transferring my phone service to another company. Cost to them: over $1,200 per year.
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2008 Top Work At Home Opportunities for Canada

Millions of people all over the world, from all walks of life, are turning to the Internet to create extra income for their families. Some want to simply create additional income while others want to own a Home Based Business, whereby they can replace their current day job. Wouldn’t you rather work from the comfort of your home rather than face the weather, stress and boredom of a typical job?

A lot of people have great hopes of one day being able to retire and enjoy life at an early age. I don’t know about you but I made the decision to retire early when I saw my Dad who worked very hard all his life, only to reach retirement age, and pass away one month later without getting to do many things he had talked about in life. You may have other reasons, but whatever they are, the Internet has the potential to change your life.

One has access to millions of people, almost instantly, and it is levels the playing field for everyone. It’s not just for the wealthy. Many are having great success creating large incomes while working their current jobs.

Are there any Work at Home opportunities for people who reside in Canada? You bet there are! You will be able to find a lot of good opportunities in the following areas:

* Rebate Processors
* Data Entry
* Type At Home
* Online Paid Surveys
* Home Phone Jobs
* Mystery Shoppers
* Online Dollars Stores
* Online Jewelry Store

This is just a handful of the many types of business you should be able to find with proper research if you live in Canada. What do I mean by research? Well, let me tell you first what I don’t mean. I DO NOT mean simply joining the first program that offers to pay you the most for doing nothing. There are many programs out there simply looking to take your money, waste your time, while leaving you feeling discouraged. You need to either use a website like mine, but not necessarily mine, that has done some research or be prepared to spend the hours doing it yourself. It must be done. In addition you need to narrow down the programs you find to match your profile. When I say profile I mean your income objectives, time constraints, skill sets and comfort level. This is very important, because no matter how much money a company is willing to pay for your service, you will make nothing if you don’t do any work from home. This match up, I have determined over the past year, is a key factor to your being successful.

So what should you do to get started if you live in Canada? Well here is what I would suggest:

* Make sure you understand what your Work At Home profile is.
* Do you research and narrow down the choices to 2 – 3 programs.
* Join them and begin reading the step-by-step guidance provided.
* Exercise patience, while working hard from home, for your future.
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Computer Consultants: The Benefits of Self-Employment

Working as computer consultants for small businesses can be very financially rewarding and very gratifying. In this article you’ll learn about some of the benefits you’ll realize as computer consultants.

You Can Pick Your Work

As computer consultants, you have so much flexibility that you’re not likely to get bored. You choose what you want to do. It’s a lot of fun. You get to select exactly which technologies and the platforms and the products that you’re able to sell, service and support. You don’t have to get boxed into working with products that you don’t want to deal with anymore.

You Can Find Plenty of Clients in Your Area

It doesn’t matter where you are located. If there are small businesses, no matter what the industry, you can build a very nice business servicing and supporting their IT needs. But let’s face it, it really isn’t just about the financial rewards. You can make a very good living as a computer consultant for small businesses right in your local area. And if that two-hour commute is really getting on your nerves you can set up your computer consulting business right in your own home.

You Have Freedom to Choose

With your own business as a computer consultants you can choose your own bosses, your clients, your colleagues, partners, vendors, and contractors.

You Can Pick Your Own Schedule.

You also get much greater control of your working hours and when you’re on call. You can hand-pick the “perfect” clients that will allow you to work more realistic hours and you won’t feel like you’re going nuts around the clock.
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Exceptional eCustomer Service – In 4 Simple Tips

Two weeks ago I scribed a note of praise for Office Depot on PlanetFeedback.Com. Two hours later I got a personal response from Office Depot’s executive office. Last Friday I logged a complex complaint via email to my wireless phone company. Less than 3 hours later a researched response landed in my email box. It wasn’t the response I hoped for, but it was a timely response. Both companies exceeded my expectations of timeliness and personalization of response. How would your customers rate their experience on your “Contact Us” page? Here are 4 tips to help you create an e-commerce experience that keeps customers in love with you after a service mishap.

1. Prominently display phone number. Many customers visit your “Contact Us” page for the sole purpose of locating a phone number. Don’t force your customers to fill out a form or contact you via email if they want to personally talk with you. Your phone number, preferably toll-free, should be prominently displayed on your home page and on your “Contact Us” page.

2. Create a list of Frequently Asked Questions. Identify the top 5 – 10 questions or complaints logged on your website and post them with answers. This will be a time saving convenience for customers and reduces your email/call volume. Amazon.com has one of the best FAQ sections I’ve seen on the web. When visitors click Help on www.amazon.com, they are soon viewing a page of more than 50 frequently asked questions and answers. Visitors almost never have to contact Amazon.com directly for assistance.
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